Careers

Join Kellys Toyota, an established motor retailer in Donegal.  We are now recruiting a Parts Manager to join our team.

It is essential you are enthusiastic, motivated, willing to learn and adaptable to new processes and techniques in a busy sales environment. You must demonstrate strong communication skills & professional presentation as well as being a team player in a progressive busy aftersales business.

As a Parts Manager, you will be responsible for leading a busy Parts Department, increasing sales potential and providing excellent customer service, and demonstrating a technical understanding of the motor trade.

You will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will also complete all administrative functions in an accurate and timely manner.

DUTIES INCLUDE:

• Overseeing the parts department operation and co-ordinating deliveries and returns, order parts daily as required.
• Manage the parts assistant through the delegation of duties, monitoring of performance, and developing capability and potential.
• Identifying potential sales opportunities
• Monitoring and managing stock levels, minimising obsolete stock levels.
• Ensure that all parts and accessories are correctly received, binned and accurately recorded
• Ensure that all customer returns are credited on a daily basis and report any errors.
• Ensure that a thorough understanding and an up to date knowledge of all products are maintained
• Constant communication with the Service Dept personnel with regard to order / sales and delivery of parts, resulting in no downtime for mechanics.
• To operate a Just-In-Time basis with suppliers
• Provide estimated for trade & insurance purposes where necessary.

Immediate start in our Letterkenny branch

Salary commensurate with experience

Over 18 years of age. 

Experience essential.

Forward CV: by post or by email to hr@kellystoyota.com

Kelly Sales & Service, Port Road, Letterkenny, Co Donegal

This is a fantastic opportunity to work as a Service Advisor in a fast paced and busy dealership with Ireland’s leading car brand.

Candidate Requirements:

Exceptional customer facing skills & confidence ,  ensuring customer awareness of all products & services available.

Professional ,  highest standards of courtesy & efficiency , enthusiastic

Computer literate - to be able to record / amend customer details accurately.

Accuracy in detailing customer requirements on job cards / invoice

To follow up and provide feedback to customers on the status of their vehicle.

To ensure that all work requested has been carried out & charged for.

Monitor service reception to maximise booking efficiency

Ability to work under pressure and remain calm - to handle upset / demanding customers effectively

Ensure accurate and up to date invoicing

Excellent personal presentation

Impeccable appearance and well presented to work in a corporate environment.

Good oral & written communication skills

Excellent organisational skills

Able to record accurately all relevant details

Ability to 'up sell' additional work / accessories

An ability to absorb and understand technical data and explain it to our customers as required

Over 18 years of age.

Immediate start in our Letterkenny branch

Competitive Salary commensurate with experience on offer.

Forward CV: by email to hr@kellystoyota.com